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Frequently asked questions
Accounts, live trading, forex, crypto, stocks, commodities, plans, and support.
What can I trade on Zenith Aurex Investments?
Members can use live trading on streaming quotes, access forex and cryptocurrencies, follow stock and commodity education pages, enroll in investment plans, and optionally subscribe to copy traders, all from one dashboard.
Do you support Asian market hours?
Yes. Quotes and widgets highlight regional indices such as Nikkei and Hang Seng, and forex content calls out JPY, AUD, NZD, and Asian cross pairs during Tokyo, Hong Kong, and Singapore sessions.
How can I invest with Zenith Aurex Investments?
To make an investment you must first become a member. Once you are signed up, you can make your first deposit through the members area.
I want to invest but I do not have an e-currency account. What should I do?
You can open a Perfect Money account at perfectmoney.is. Other funding methods appear in the deposit section after you register.
How do I open my Zenith Aurex Investments account?
Follow the registration link, fill in the form, and press Register.
Which e-currencies do you accept?
We accept e-currencies. The methods available are shown when you make a deposit.
How can I withdraw funds?
Log in with your username and password and open the Withdraw section.
How long does it take for my deposit to be added to my account?
Your account is updated as soon as your deposit is processed.
How can I change my email address or password?
Log into your account and open Account Information. You can also use the forgot password page.
Is a daily profit paid directly to my currency account?
No. Profits are gathered on your Zenith Aurex Investments account and you can withdraw them from there.
How do you calculate the interest on my account?
It depends on each plan. Interest can be acquired daily, weekly, bi-weekly, monthly, or yearly and is credited to your available balance.
Can I deposit directly from my account balance?
Yes. Log in, open Make Deposit, and select the deposit from account balance option.
Can I make an additional deposit once the account is open?
Yes. Each transaction is handled separately.
After I request a withdrawal, when are the funds available?
Funds are usually available within 12 business hours.
Can I lose money?
There is risk in every investment program. Align your investments with your financial goals, and only commit money you can afford to risk.
How can I check my account balance?
You can access account information over the internet, 24 hours a day.
May I open several accounts?
No. If one member is found to have more than one account, the funds may be frozen.
Who manages the funds?
These funds are managed by a team of Zenith Aurex Investments investment specialists.